Privacy Policy

When you sign in, your profile data (name, agency, contact details, defaults, brand voice, uploaded photos) is stored securely in your Adcopia workspace so it follows you across devices. Photos are held in a private, tenant-scoped storage bucket. Until you sign in, that data stays on your device only. We collect anonymized usage data to improve the product.

When you use "Ask about this property" on a listing page, we collect your name, your message, the email or phone number if you choose to give one, which listing you asked about, the date and time, and the page language.

Why: to pass your question to the agent who published the listing so they can reply. We do not use it for marketing, we do not sell it, and we do not add you to any list.

Who sees it: only the agent who published that listing. We email them your question through our email provider, Resend. Once the agent has it, they decide how to reply and are responsible for how they use it. To limit spam, we also record your IP address with the time of each question or WhatsApp tap, so we can cap how many are sent from one connection; these records are not linked to your name or message and are deleted automatically after 30 days.

WhatsApp: the WhatsApp button opens WhatsApp (Meta) with a message to the agent. That conversation goes between you and the agent under WhatsApp's own privacy policy. We only count that the button was tapped. We never see your number or your message.

How long: 12 months, then deleted automatically. It is deleted within 30 days if the agent deletes the listing, and at once if they delete their account.

Your rights: you can ask to see, correct or delete your question by writing to the agent, or to us at hello@adcopia.com.

Legal basis: you asked us to pass your question on, and we have a legitimate interest in keeping the form free of spam.

When you write to us through the contact form, we collect your name, your email address, your message, the topic you choose, any technical details you add when reporting a problem, and the page language. To limit spam, we also record your IP address with your message; it is removed after 30 days.

Why: to answer you. We do not use it for marketing and we do not add you to any list.

How long: messages are deleted 24 months after we receive them.

We do not sell your data. We do not run advertising trackers. We do not build profiles for resale.

Your inputs are sent to Anthropic's API to generate content. See Anthropic's privacy policy.

We use Sentry (Functional Software, Inc.) to record technical error reports so we can fix faults. Error reports contain the technical details of the failure, the page address, the error type and the stack trace, with personal data and listing content removed before sending. Sentry derives an approximate location (city and country level) from the connection on their side; it is not a precise location and no IP address is stored with the report. Sentry sets no cookies on this site.

Access, correction, deletion, portability, use the “Delete my data” and “Export my data” buttons on your Profile page.

Functional only, language preference and session continuity. No advertising or analytics cookies.

hello@adcopia.com

Signed-in profile data stays in your workspace until you delete it via “Delete my data”, which removes both the database record and any uploaded photos. Guest (not-signed-in) profile data stays on your device until you clear it.